Get 50% OFF your first box! Valid on all 3, 6, 9 & 12 month packages! Use Code: MAMA50

Frequently Asked Questions

The Belly Bundle is a pregnancy subscription box service which sends a monthly box delivered right to the expecting mamas doorstep packed with healthy products, maternity apparel + must haves for mama & baby all tailored to their due date!

Each month we handpick and select a box just for you tailored to your due date! Depending on which trimester you are in boxes will include items such as essential oils, motherhood apparel, milestone cards, ultrasound frames, a pregnancy journal, onesies for your little one, spa and beauty products, jewelry & much more!

UPDATED as of 9/30/2022

Your first box will ship WITHIN 2 - 3 DAYS of ordering! 

Please read in detail to understand exactly when your first "renewal" charge will process. This charge will be in place to process your second box!

If you subscribe between the 1st - 10th of the current month you will be re-billed for your 2nd box on the 30th of that same month and it will also ship within 2-3 business days. All boxes after that will renew on the 20th of each month and will ship with our regular monthly shipment between the 4th and 8th of each month.


If you subscribe between the 11th - 20th of the current month you will be re-billed for your 2nd box on the 2nd of the following month and it will also ship within 2-3 business days. Your 3rd box will then be billed for on the 30th of that same month. All boxes after that will renew on the 20th of each month and it will ship with our regular monthly shipment between the 4th and 8th of each month.


If you subscribe between the 21st and the last day of the month you will be re-billed for your 2nd box on the 20th of the following month and it will also ship within 2-3 business days. All boxes after that will renew on the 20th of each month and will ship with our regular monthly shipment between the 4th and 8th of each month.

Your first and second box will be shipped out within 2-3 business days of the inital order / renewal. All boxes following will be shipped between the 4th and 8th of each month!  You will receive a confirmation email informing you that your box is on its way! If located in the United States you should receive your box an estimated 5 to 7 business days after it has shipped! All international orders are shipped via DHL and have an estimated 8 to 11 business days for delivery. All customers located in US Territories of Guam, Alaska, Hawaii and Puerto Rico are charged $12.95 for shipping because they must be shipped via USPS priority mail.  

We have 4 options for our subscriptions! You can choose a month to month subscription that automatically renews each month at $39.99 and can be cancelled at anytime!

We also offer discounted subscription packages of 3, 6, 9 or 12 months! These packages are either paid in full the day of purchasing or broken down into a monthly payment for the length of the subscription. The discounted packages make this perfect gift even more affordable for our mamas-to-be! 

We hope you never leave us, but if you do decide to cancel, you can do so by emailing us at Support@thebellybundle.com.

 

Be sure to cancel 48 hours prior to auto-renewal, Once we begin your next billing cycle and start prepping your next box for shipment we can not refund you for your renewal.

 

Cancellations made after this time cannot be refunded.

 

Our 3, 6, 9 and 12 month packaged subscription plans are not eligible to be canceled. If you must cancel you will be charged a $25.00 USD cancelation fee.

 

Our highly discounted promo codes that allow you to get your first box free will incur a $45.00 USD cancelation fee.

We allow 1 skip per subscription if you just need to take a break. You will still be required to fulfill all boxes to complete your subscription.

UPDATED as of 9/30/2022

Your first box will ship WITHIN 2 - 3 DAYS of ordering! 

Please read in detail to understand exactly when your first "renewal" charge will process. This charge will be in place to process your second box!

If you subscribe between the 1st - 10th of the current month you will be re-billed for your 2nd box on the 30th of that same month and it will also ship within 2-3 business days. All boxes after that will renew on the 20th of each month and will ship with our regular monthly shipment between the 4th and 8th of each month.


If you subscribe between the 11th - 20th of the current month you will be re-billed for your 2nd box on the 2nd of the following month and it will also ship within 2-3 business days. Your 3rd box will then be billed for on the 30th of that same month. All boxes after that will renew on the 20th of each month and it will ship with our regular monthly shipment between the 4th and 8th of each month.


If you subscribe between the 21st and the last day of the month you will be re-billed for your 2nd box on the 20th of the following month and it will also ship within 2-3 business days. All boxes after that will renew on the 20th of each month and will ship with our regular monthly shipment between the 4th and 8th of each month.

All shipping address changes must be made 48 hours before your auto-renewal is set to go through. We are not responsible for shipments sent to the wrong address if the address was not updated before the cutoff date. Please email Support@thebellybundle.com with assistance in any shipping address changes.

No shipping is not included in the price of our boxes but we have set flat rates for our customers! All U.S. orders cost $7.95 to ship plus 0.85 cent Covid-19 surcharge, in total you will see $8.80 being billed for shipping for all U.S. orders. US Territories of Guam, Alaska, Hawaii and Puerto Rico are charged $12.95 for shipping because they must be shipped via USPS priority mail. International shipping cost $15.95 to ship plus 0.85 cent Covid-19 surcharge, in total you will see $16.80 being billed for shipping for all U.S. orders

The Belly Bundle is not responsible for any charges from banks or credit cards due to insufficient funds.

Once you subscribe your account is immediately charged. If you cancel right away, this will only ensure that your subscription will not renew. If you cancel because you have changed your mind and wish to be refunded you must email us at Support@thebellybundle.com and request a refund. 

We want to make sure your Belly Bundle is perfect, so we gladly replace any broken or defective items! Please take a photo of the damaged or defective item and send it to our customer support team at Support@thebellybundle.com

If you received a shirt that does not fit properly we will happily exchange it with you for a new shirt as long as we have the new size available in stock.

Request for exchange must be made directly to The Belly Bundle at Support@thebellybundle.com within 30 days of receiving the box.

If you have any questions or need help with anything we are here to help! There are several ways for you to reach our support team! You can use the contact forum on our website, the chat box function on our website, You can email us directly at Support@thebellybundle.com or even direct message us on facebook or Instagram at @thebellybundle We never want any of our Mama's waiting for a response so please be sure to reach back out if you have emailed our support team and do not receive an email confirming that your request has been received, if you do not see that email confirming we received your request then we have not received it and you will need to try to resend or reach out to us on our social platforms @thebellybundle.

Size chart

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route offers a few options to improve the post-purchase experience.

Route Protect

Route Protect is premium package protection for your online orders. When you add Route Protect at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise.

Purchased Route Protect and need to file a shipping issue? File here

The Route App (Free)

The Route App allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers–dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

Haven’t downloaded the app yet? Download here

Download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery.

If you did not protect your package with Route package protection and need further assistance locating your order please reach out to our support team at Support@thebellybundle.com

Refunds: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included.

Reorders: Route will reorder the items, but please note that items can only be replaced depending on in-stock availability. All reorders have Route Shipping Protection added, for free! 

All policies are listed here 

Marked As Delivered (Stolen)

Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered 

Orders over $100 USD require a police report

Stuck In Transit (Lost)

Issues can be approved no earlier than 7 days and no later than 30 days from the last update (US), 60 days from order date

Issues can be approved no earlier than 20 days and no later than 30 days from the last update (International), 60 days from order date

Damaged

File issues for damaged items with photos of the package and item (required) and no later than 15 days from when it was marked delivered.

To protect your order against loss or theft, add Route package protection at checkout. 

When you add Route Protect, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.

If you did not protect your order with route package protection please contact our support team so we can help to rectify this situation with you! Support@thebellybundle.com

To protect your order against damage that occurred during shipping, add Route Protect (package protection) at checkout. 

When you add Route Protect at checkout, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days. 

If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at Support@thebellybundle.com and we will be happy to work with you to remedy the situation.

If you insured your order with Route Protect at checkout, you will receive a confirmation email from Route with a link to file a shipping issue. 

You can also file a shipping issue on Route’s app or via the web here

Haven’t downloaded the app yet? Download here

If you did not insure your order with Route Protect please contact our support team at Support@thebellybundle.com and we will assist you!

Yes! When you insure your orders with Route Protect, stolen items are eligible for reorders or refunds


Route’s terms and conditions are listed here: https://route.com/terms-and-conditions/.

Yes. Route is a licensed insurance company with SEG Insurance Ltd. as its partner.


Like many businesses Covid-19 has taken a large toll on our company. We are a family run business, we're not immune to these challenges Covid-19 has created. Both our shipping and fulfillment partners have raised their rates since April 2020. For over a year and a half, we've resisted passing these increases onto our customers, hoping it would be a temporary change. Unfortunately we were notified in late October that these increased rates will remain in effect through the holiday season and into the New Year. Due to this carrier notice we must temporarily add an 0.85 cent surcharge to our Shipping rates in order to alleviate some of these increases. This will be removed once the rates go back down in the new year. You will see this 0.85 cent surcharge built into your shipping rate which will show as $8.80 for Domestic shipments and $16.80 for International shipments.